InfraSelect Privacy Notice

Last updated: 14 September 2026

InfraSelect is a trading name of INFRASELECT LTD, a company registered in England and Wales.

We are the controller of your personal data.

This privacy notice tells you what to expect us to do with your personal information.

Contact details

Email: contact@infraselectglobal.com

What information we collect, use, and why

We may collect or use the following information to respond to enquiries and provide our services:

  • Name and contact details

  • Organisation and job title

  • Information about project or business requirements

  • Correspondence, meeting notes and records of enquiries

  • Information required to prepare proposals or deliver agreed services

We collect or use the following personal information to comply with legal requirements:

  • Name

  • Contact information

We collect or use the following personal information for dealing with queries, complaints or claims:

  • Names and contact details

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Where we get personal information from

  • Directly from you, including through enquiries, correspondence, meetings and submitted forms

  • Publicly available professional sources, such as company websites and LinkedIn

  • Referrals and professional contacts

  • Clients or experts involved in a prospective or existing engagement

How long we keep information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

General enquiries and prospective-client information are normally retained for up to two years after the last meaningful contact.

Expert profiles, CVs and related correspondence are reviewed periodically and normally retained for up to two years after the last meaningful contact, unless the expert asks us to delete them sooner or continued retention is agreed.

Client engagement, contractual and complaint records may normally be retained for up to six years after the relevant engagement or relationship ends.

Financial and tax records are retained for the period required by applicable law.

Marketing contact information is retained until the person opts out or it is no longer reasonably required.

Who we share information with

Data processors

Microsoft and Squarespace

Microsoft provides InfraSelect’s business email, Microsoft Forms and cloud document storage. Squarespace hosts and operates the InfraSelect website and processes information submitted through its website enquiry functionality.

Others we share personal information with:

  • Insurance companies, brokers or other intermediaries

  • Professional or legal advisors

  • Organisations we’re legally obliged to share personal information with

  • Third parties:

-Prospective or existing clients, where relevant to identifying or arranging suitable expert support and with appropriate notice or permission

Selected independent experts or subconsultants, where necessary to assess or deliver an engagement

 

Sharing information outside the UK

Where necessary, our data processors will share personal information outside of the UK. When doing so, they comply with the UK GDPR, making sure appropriate safeguards are in place.

For further information or to obtain a copy of the appropriate safeguard for any of the transfers below, please contact us using the contact information provided above.

Organisation name: Squarespace, Inc. and its subprocessors

Category of recipient: Website hosting, form processing and cloud service providers

Country the personal information is sent to: United States and other countries outside the UK

How the transfer complies with UK data protection law: Addendum to the EU Standard Contractual Clauses (SCCs)

Organisation name: Microsoft group companies and authorised subprocessors

Category of recipient: Business email, online forms and cloud storage providers

Country the personal information is sent to: Countries outside the UK, including the EEA and United States

How the transfer complies with UK data protection law: Addendum to the EU Standard Contractual Clauses (SCCs)

How to complain

If you have any concerns about our use of your personal information, you can make a data protection complaint to us:

Email: contact@infraselectglobal.com

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO. 

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint